Privacy policy

Barrana Accounting Services ("we," "our," or "us") is a division of Barrana.ai, operating at barranaaccounting.ai. We are committed to protecting the personal information of everyone who visits our website or becomes a client. This policy explains what information we collect, how we use it, and what choices you have.

Information we collect

We collect personal information you provide directly to us through our contact forms. This includes:

• Your name
• Your email address
• Your business name
• The number of employees at your business
• The accounting services you are interested in
• Information about your current accounting setup
• Any other information you choose to include in your message

We do not collect payment information through our website. We do not use cookies for tracking or advertising purposes beyond standard website analytics.

How we use your information

We use the information you provide to:

• Respond to your inquiry within one business day
• Determine whether our services are a good fit for your business
• Provide accounting services to clients who engage us
• Send you updates about our resources or services, if you have opted in

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

Legal basis and PIPEDA compliance

Barrana Accounting Services is a Canadian business subject to the Personal Information Protection and Electronic Documents Act (PIPEDA). We collect personal information only for purposes that a reasonable person would consider appropriate given the circumstances. We obtain consent before collecting personal information and allow individuals to withdraw consent at any time, subject to legal and contractual restrictions.

How we store and protect your information

Contact form submissions are processed through Netlify Forms and stored securely. Client accounting data is stored in accounting software platforms (QuickBooks Online or Xero) with industry-standard security controls. We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Data retention

We retain contact form submissions for up to 24 months. Client accounting records are retained for a minimum of 7 years in accordance with CRA requirements. You may request deletion of your personal information at any time, subject to our legal obligations to retain certain records.

Your rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for marketing communications at any time
• Request deletion of your personal information, subject to legal retention requirements

Third-party services

Our website and services rely on the following third-party platforms, each with their own privacy practices:

• Netlify — website hosting and form processing
• Google Fonts — font delivery
• Calendly — appointment scheduling (when you use our booking feature)
• QuickBooks Online or Xero — accounting software (for clients)

Contact for privacy inquiries

If you have questions about this policy or wish to exercise your rights, please contact us at:

Barrana Accounting Services
Email: placeholder@barranaaccounting.ai
Vaughan, Ontario, Canada